FAQs
Frequently Asked Questions
Campaign Set up queries
- Widget not working / integration check list?
- How to remove / change campaign expiry date?
- How to customize widget views?
- How to customize invite text / emails / facebook feed /tweet text?
- How to disable specific emails like Enrollment email?
- How to configure url rules to display referral widget on specific pages?
- Can I add delay after which referral popup would appear on page load?
- Can I limit the number of time referral popup displays in user session?
- How to change left half campaign view image?
- What are different referral options available?
- Can I duplicate my existing campaign?
- What coupon types can I add?
- Can I delete the unique coupon codes uploaded in set rewards section?
- Difference between Conversion type (Campaign referrer Vs Specific conversion page)?
- How to Pass email or orderid for conversion tracking?
- How to enable conversion tracking for variable conversion/checkout page?
- Checklist to debug goal conversion tracking error?
- Enroll user on referral program when he registers on my site? (Enable Single Sign on)
- How to pass unique landing page dynamically for each referrer in javascript API?
- Can I map Referral campaign customer to my user in my database?
- How Can I show Winners tickr?
- How to edit referral notification on landing page?
- How to change existing campaign type between (Top referrer/ goal based / instant gratification)?
General queries
- How to change basic settings like currency/language?
- How to do testing?
- Can I export data?
- What Analytics are available?
- How to search any customer's referral profile stats?
- How to Configure Email settings - sendername/replyto etc?
- Can I Integrate with mandrill or Amazon SES?
- Change frequency of receiving statistics notifications - daily or weekly?
- What are different subscription plans?
- What is my brandID/SecretKey?
- How to manage incentives manually?
- How to upgrade/downgrade from one paid plan to another paid plan?
- How to edit referral link subdomain?
- How to integrate referral campaign with mobile application?
Facebook related queries
- What facebook referral option drives maximum referrals?
- Why is facebook referral feed not getting updated when I edit it in campaign?
- How to customize Facebook connect / Facebook Notification Invite?
- How to launch facebook timeline referral app?
- Can I have separate facebook app for each campaign?
- How customize Fangate image of facebook timeline referral app?
- Can Referral campaign be used to increase facebook fanpage likes?
- Why Facebook connect for referral enrollment not working?
- How to change campaign on facebook timeline referral application?
Advanced queries
Updated over 3 years ago